Module 9

In-House v. Outsourcing on a Strategic Department basis

  • Understand differences between In-house, Outsourced, and Hybrid (outsourced infrastructure managed in-house) models.
    • Which model is right for you?
  • Understand cost recovery mechanisms.
  • Learn to assess outsourcing options v. in-house workload.
  • Obtain an understanding of how to evaluate and select in-house tools.
  • Learn how to select vendors and hosted tools.
  • Understand staffing requirements necessary to support selected model.
  • Become familiar with managing workflow (in-house and vendor).
  • Learn how to measure accuracy.
  • Learn about potential liability considerations.
  • Gain a general understanding of department structure trends and possible future state.

 
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